Chrysalis Healing Arts
Inspiring the Joy of Health

Cancellation Policy

Cancellation Policy

We require 24 hour notice for cancellations and appointment changes. In the event of less than 24 hour notice the full amount of your session will be due before your next appointment. "No shows" will be charged full price of the missed appointment.

Pre-paid packages and Gift Certificates

Pre-paid packages and gift certificates are subject to forfeiture with less than 24 hour notice of cancellation or appointment change.

ITEX

ITEX clients will be billed full price of the session on their ITEX account with less than 24 hour notice of cancellation or appointment change. Pre-paid ITEX certificates are subject to forfeiture with less than 24 hour notice of cancellation or appointment change.

Living Social Promotion

In the event of less than 24 hour notice of cancellation or appointment change or a "No Show" Living Social vouchers will be redeemed by merchant per Living Social policy.

Late Arrivals
If you arrive late, your session may be shortened out of necessity. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the full session.