We require 24 hour notice for cancellations and appointment changes. In the event of less than 24 hour notice the full amount of your session will be due before your next appointment. "No shows" will be charged full price of the missed appointment.
Pre-paid packages and Gift Certificates
Pre-paid packages and gift certificates are subject to forfeiture with less than 24 hour notice of cancellation or appointment change.
We are currently accepting only Pre-paid ITEX certificates. Amount of a missed session will be deducted from your certificate with less than 24 hour notice of cancellation or appointment change.
If you arrive late, your session may be shortened out of necessity. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the full session.