Chrysalis Healing Arts
Inspiring the Joy of Health

New Client Information

Welcome New Clients!

We appreciate your patronage and look forward to providing you with an exceptional bodywork session and excellent customer service. Please review the following information in order to have the best experience.

Appointment Times

For convenient online scheduling just go to the Hours and Scheduling Page to find available appointment times. The scheduling system is set in 30 minute increments with 30 minutes between appointments. If at all possible please schedule online.

*Important* Please check your confirmation email for Suite 202 security code.

Location

Our office is located at 4080 Centre Street, Suite 202, San Diego, CA 92103. Centre Street can be reached directly from University Avenue or Park Blvd. Please get directions if needed before your appointment as Joy may be in session and unable to answer calls on the day of your appointment.

Parking

There are free parking spaces located along Centre Street and Park Blvd. Garage parking is not available. Please allow sufficient time for parking as late arrivals may have reduced session time out of necessity.

Building Information

Enter at front entrance of Allstate/Townspeople building and take the elevator on your right to second floor. We're located within the Wellspace office straight ahead. Enter security code into Suite 202 door keypad. You will be sent the security code in your confirmation email.

*Please note-intercom at front entrance is for use after 5:00 PM only.* If your appointment is after 5:00 pm and the door is already locked please call Joy on the intercom. You will not hear a voice-you will just be buzzed in. To use intercom: Press LIST-Scroll to Joy Athans-Press CALL. If the entrance door is still unlocked just enter and come to second floor as outlined above.

Arrival Times

Feel free to arrive as early as you like except for the first appointment of the day at 8:00 AM. If you have an appointment during the first time slot at 8:00 AM then please arrive no earlier than 7:45 AM.

Cancellation Policy

We require 24 hour notice for cancellations and appointment changes. In the event of less than 24 hour notice the full amount of your session will be due before your next appointment. "No shows" will be charged full price of the missed appointment.

Pre-paid packages and Gift Certificates

Pre-paid packages and gift certificates are subject to forfeiture with less than 24 hour notice of cancellation or appointment change.

ITEX

ITEX accounts will be charged full price of the session with less than 24 hour notice of cancellation or appointment change. Pre-paid ITEX certificates are subject to forfeiture with less than 24 hour notice of cancellation or appointment change.

Living Social Promotion

In the event of less than 24 hour notice of cancellation or appointment change or a "No Show" Living Social vouchers will be redeemed per Living Social policy.

Late Arrivals
If you arrive late, your session may be shortened out of necessity. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the full session.

Back to Back  Massages

To schedule back to back sessions for two people, just make appointments 30 minutes apart & send Joy an email. The second massage will start as soon as the first one is finished.

Simultaneous Massages

Chrysalis Healing Arts does not currently offer simultaneous massages.

Communications

Joy will make every effort respond to emails and phone messages by the end of each work day. If you need to reach Joy right away please send a text message to (619) 316-6714.

We look forward to meeting you!